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Grace Refuge Recovery   Grace Refuge Recovery
Effective Date: January 1, 2025

Terms of Service

Please read these Terms carefully before using our website or services. By accessing Grace Refuge Recovery, you agree to be bound by the following terms.

Welcome to Grace Refuge Recovery ("Grace Refuge," "we," "us," or "our"). By accessing or using our website at gracerefugerecovery.com (the "Site") or engaging with our sober living program, you agree to comply with and be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our Site or services.

These Terms apply to all visitors, prospective residents, family members, referral sources, and others who access or use our Site. Please read them carefully.

1. Eligibility & Use of the Site

a. Eligibility

To use our Site and services, you must be at least 18 years of age. Our sober living program is designed exclusively for adults. By using the Site, you represent and warrant that you meet this eligibility requirement. If you are accessing the Site on behalf of a minor or as a family member or referral source, you agree to these Terms on behalf of yourself.

b. Acceptable Use

You agree to use the Site only for lawful purposes and in accordance with these Terms. You agree not to:

  • Use the Site in any way that violates applicable federal, state, or local laws or regulations
  • Engage in unauthorized access, interference, or disruption of the Site or its servers
  • Transmit any harmful code, viruses, malware, or any other malicious content
  • Use the Site to send unsolicited messages or spam
  • Misrepresent your identity, affiliation, or qualifications when contacting us or submitting an intake application
  • Use the Site in any manner that could harm, disable, or impair the experience of other users

2. Intellectual Property

a. Ownership

All content on the Site — including text, images, graphics, logos, design elements, and written materials — is the property of Grace Refuge Recovery or its respective owners and is protected by applicable copyright, trademark, and intellectual property laws. The Grace Refuge Recovery name, logo, and brand identity are proprietary to our organization.

b. Limited License

You are granted a limited, non-exclusive, non-transferable license to access and view the Site for personal, informational, and non-commercial purposes only. You may not copy, reproduce, modify, distribute, publicly display, or create derivative works from any content on the Site without our prior written consent.

3. User Conduct & Communications

When you contact us through our Site — whether via our contact form, email, phone, or intake application — you agree to communicate honestly, respectfully, and in good faith. Grace Refuge Recovery reserves the right to decline inquiries, refuse intake requests, or discontinue communication with any individual who engages in abusive, threatening, or dishonest conduct.

Any information you voluntarily submit through the Site, including contact form messages and intake applications, may be used to evaluate your inquiry and follow up with you as described in our Privacy Policy.

4. Health & Recovery Information

Grace Refuge Recovery is a faith-based sober living residence, not a licensed medical or clinical treatment facility. Nothing on this Site constitutes medical advice, clinical treatment recommendations, or a substitute for professional medical or mental health care. Any information provided on this Site regarding recovery, substance use, or sober living is for general informational purposes only.

If you or someone you know is experiencing a medical emergency or mental health crisis, please contact emergency services (911) or a crisis hotline immediately. Do not rely solely on this Site for urgent health-related decisions.

Information you share with us during the intake process is treated with care and confidentiality as described in our Privacy Policy. By submitting an intake application, you understand that Grace Refuge Recovery will use that information solely to evaluate your eligibility and communicate with you about our program.

5. Disclaimers

a. No Guarantee of Acceptance

Submitting a contact form, inquiry, or intake application does not guarantee acceptance into our program. Grace Refuge Recovery reserves the right to accept or decline any applicant at its sole discretion based on program fit, capacity, and eligibility criteria.

b. Disclaimer of Warranties

The Site is provided on an "as is" and "as available" basis without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, accuracy, or non-infringement. We do not warrant that the Site will be uninterrupted, error-free, or free of viruses or other harmful components.

c. Accuracy of Information

While we strive to keep the information on our Site current and accurate, we make no representations or warranties regarding the completeness, accuracy, or timeliness of any content on the Site. Program details, availability, fees, and requirements are subject to change without notice.

6. Limitation of Liability

To the fullest extent permitted by applicable law, Grace Refuge Recovery, its leadership, staff, volunteers, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of or inability to use the Site or our services, even if we have been advised of the possibility of such damages.

Our total liability to you for any claims arising from your use of the Site shall not exceed the amount you paid to us, if any, in the twelve (12) months preceding the claim. Some jurisdictions do not allow the exclusion or limitation of certain damages, so the above limitations may not apply to you.

7. Indemnification

You agree to indemnify, defend, and hold harmless Grace Refuge Recovery and its leadership, staff, and affiliates from and against any claims, liabilities, damages, losses, and expenses — including reasonable legal fees — arising out of or in any way connected with your access to or use of the Site, your violation of these Terms, or your violation of any third-party rights.

8. Third-Party Services & Links

Our Site connects with third-party services to provide certain functionality. These include:

  • Formspree — processes contact form submissions on our behalf
  • One Step Software — hosts our intake application portal
  • Google Analytics — provides anonymous site traffic insights
  • Google Fonts — serves typography assets for our Site

We are not responsible for the practices, content, or availability of any third-party services or websites linked from our Site. Links to external sites do not constitute our endorsement of those sites or their content. Your use of any third-party service is subject to that service's own terms and privacy policy.

9. Termination

Grace Refuge Recovery reserves the right to restrict, suspend, or terminate your access to the Site at any time, without notice or liability, if you breach these Terms or for any other reason at our sole discretion. Provisions of these Terms that by their nature should survive termination — including intellectual property rights, disclaimers, limitation of liability, and indemnification — shall survive any termination.

10. Governing Law & Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the state and federal courts located in Riverside County, California.

Before initiating any formal legal proceeding, you agree to first contact us directly at liz@gracerefugerecovery.com to attempt to resolve the dispute informally. We will make reasonable efforts to address your concern within 30 days.

11. Changes to These Terms

We reserve the right to update or modify these Terms at any time. Changes will be effective immediately upon posting to this page, and the Effective Date at the top will be updated accordingly. Your continued use of the Site after any changes constitutes your acceptance of the updated Terms. We encourage you to review these Terms periodically.

12. Contact Us

If you have any questions or concerns about these Terms of Service, please contact us:

Thank you for visiting Grace Refuge Recovery. We are committed to serving our community with integrity, compassion, and faith.